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 Home / Help: Welcome June 19, 2024  

Help Desk

Customer Support Center

Our aim is to ensure that you have a great shopping experience, finding the right product and at the right price.


If you need to contact us then either telephone us on (+66-2) 233-2108 or (+66-2) 233-3821 anytime between 8.00am and 6.00pm ( GMT +7:00 ), 6 days a week or email at or by filling in the on-line help ticket form. Our goal is to respond to all emails within 24 hours of receipt.

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    If you have a question, please check the Frequently Asked Questions list. This will contains answers to many of the usual questions asked.
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    For specific product queries, please consult the on-line Gem Library. You will find a list of products we sell and various related guides and articles.

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